I remember once while in the employ of Hell, Inc. I made a crack to my cubemate Maria about how even though the building was a notorious meat locker, I wasn’t cold at all because I had the rage to keep me warm.

And you know, it’s true.

I was a little chilly here at Supergenius HQ tonight until I decided that I had better buy a 2009 calendar before I got stuck with some sort of putrid puppy, kitty, or baby as a flower calendar. I went in search of Adam Turman because I have his 2008 calendar and I love it.

Woohoo! I thought when I spied a link to the 2009 Calendars. Suck on that puppies!

But then things went horribly awry. Lulu.com’s shopping cart is a steaming pile of shit. After attempting not once not twice not three times but FOUR TIMES to buy the calendar (I really hate puppy and kitty calendars) I thought, gee, maybe I should try and tell lulu.com that I am getting some crappy error. I was sure they’d like to know, and I like to be helpful.

As I scoured their site for a contact form or an e-mail address I grew increasingly angry and warmer. There was jack squat. I hate that. They did, however, have a Live Chat! Woo. Because you should need to chat with someone to purchase a fucking calendar. That makes perfect sense.

So eventually I give up the search and succumb to the live chat. I give the oh-so-helpful chatter the crazy error I was getting and in response I get, “yeah, the web site is having a problem. try later.”

GEE THANK YOU SO MUCH.

There was no I’m sorry. No thank you for letting us know. Nothing. Fuck. I hate shitty customer service. Boo lulu.com. Shame on you!